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Cover Whale is the leader in fleet and commercial trucking insurance. They must analyze risk when determining premiums and whether to approve or renew policy coverage. To do so, it needs to assess risk indicators from several data sources, including a plethora of driving telematics, internal claims data, and third-party data (e.g., weather information, national highway data, etc.).
Traditionally, Cover Whale must duplicate, move, align, and/or combine these disparate data sources to glean insights. This process was laborious and costly. In addition, the time-consuming nature of data movement inherently delays and restricts the number of third-party sources it can utilize, limiting its ability to experiment with new data sources and optimize risk predictions.
Cover Whale sought to further improve driver safety and reduce underwriting risk by better understanding prospective and active customer behaviors without building extensive ETL pipelines.
In a matter of hours, Cover Whale deployed Devron satellites across multiple disparate data sources (internal and external)—completely bypassing the lengthy data movement process. By unlocking access to more data, Cover Whale was able to use Devron's federated machine learning and data science platform to develop and train AI models rapidly incorporating novel and alternative data sources to better predict risk, to provide coaching to policyholders, and to better align premiums to risk.
In addition, Devron's privacy-enhancing technologies allowed Cover Whale to quickly analyze sensitive datasets without exposing any personally identifiable information (PII) contained with their claims database or otherwise.
Devron empowered Cover Whale to continue to innovate services by prioritizing agility, data access, and the ability to gain data-driven insights over constructing data movement infrastructures.
As a result, they are able to reduce data engineering overhead, realize faster insights, and more accurately underwrite policies—ultimately improving risk management and safety.
Better Pricing & Lower Risk
Cover Whale identified new risk patterns and indicators, enabling them to price their policies better and more accurately than their competitors—ultimately lowering the company's underwriting risk and loss runs.
Customer Guidance & Improved Safety
Cover Whale highlighted higher-risk policyholders, allowing them to remediate potentially risky driving behavior before safety incidents occur.
Foundation for Data-driven Insights
Cover Whale gained a future-proof system for data-driven insights enabling them to rapidly add additional data sources, formats, and types down the road for deeper insights without needing to go through the data movement process.
